Virtual changing rooms hit the high street: Debenhams first to trial new technology
Published: Tue, 11/08/11
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| Virtual changing rooms hit the high street: Debenhams first to trial new technology | |
| November 8, 2011 [From The Daily Mail, where the story includes additional images] Virtual changing rooms hit the high street: Debenhams first to trial new technology By Sadie Whitelocks If clammy changing rooms clogged with rails of clothing and queues of belligerent shoppers drive you mad, the virtual changing room might be the answer. Using your smartphone, iPad or webcam you can try on potential purchases at your leisure, without getting undressed or battling through crowded shops. Known as augmented reality (AR) this cutting-edge technology superimposes outfits over your image, bringing together real and virtual worlds. Now in a bid to attract time-conscious consumers, the high street is busy investing in versions of the software. Debenhams has been the first UK chain to trial the new technology, claiming that it is reminiscent of scenes from the ‘sci-fi movie the Minority Report’. Over a three-day period the department store launched an Apple Application enabling shoppers to view ten party dresses on iPads and iPhones, virtually try them on and order them on the spot. Simon Forster, Debenhams.com Director said: ‘This really is the future of shopping. It brings the hassle-free element of online, with the experience of shopping in store. ‘It is incredible what the developments in technology mean we can now do-including trying on a dress without even having to remove an item of clothing.’ The cost of Debenhams’ technology drive has not been revealed although a spokesperson said the three-day trial was ‘a lot more cost effective than setting up a physical pop up store’. This rise of the virtual changing room is set to change the face of online shopping as consumers almost literally can try before they buy. A survey by online retailer community IMRG earlier this year revealed that up to 40 per cent of clothing purchased online is returned to the retailer because of dissatisfaction or because the items did not fit properly. Not only that, lonesome shoppers can also get a second opinion by uploading pictures of themselves wearing the virtual outfits to social networking sites such as Facebook or Twitter, prompting feedback. American retailer Macy’s launched virtual sizing technology in the U.S. last month after partnering with fit personalization software provider True Fit. This software allows shoppers to see how clothes and shoes on the website, mobile site and in-store will fit them without having to physically try them on. John Lewis is also set to unveil a ‘magic mirror’ across the UK following a trial in its new Exeter store next year. The retailer has been working in collaboration with technology firm Cisco on the equipment When shoppers stand in front of the machine, it scans their body to determine their exact dimensions for sizing garments. The customer can then bring up a range of menus on the screen and select from thousands of items in the chain’s fashion ranges. Once selected, the clothing is superimposed on top of the reflection. The machine is even capable of projecting several items over a shopper at the same time, to show how a complete outfit might look. John Lewis’s commercial director Andrea O’Donnell admits that the concept is not new, but until now no one had been able to bring it to life. ‘The technology has simply not been there,’ she said. Meanwhile a spokesperson for Debenhams said that the initial trail of the virtual store has been a success and it ‘could well be something that becomes mainstream in the future’ adding that hundreds of customers provided ‘very positive feedback’. It will now be the consumer who decides the future of the high street, but online shopping is becoming increasingly popular – according to the Office for National Statistics nearly £1 in every £10 is spent on goods bought online – and the virtual changing room is another tool set to ease the process. VIRTUAL FASHION: FROM THE QUEEN’S TIARA TO JAPANESE MAKE-UP Virtual Cartier tiara Meemee.me AR Door Shiseido’s magic make-up mirror The Tweet Mirror | |
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