CALL FOR PAPERS
CUI@CHI2020: Mapping Grand Challenges for the Conversational User Interface Community
http://www.speechinteraction.org/CHI2020/
Joint with CHI2020 (chi2020.acm.org/)
Hawaii, USA – 25 April 2020
Important Dates:
Paper submission deadline: February 11th 2020
Paper acceptance notification: February 28 2020
CHI@CUI on the CHI 2020: April 25th, 2020
ABOUT THE WORKSHOP
Text and voice based Conversational User Interfaces (CUI) are becoming pervasive. These interfaces are commonplace in consumer-level devices such as Amazon Echo and Google Home as well as customer service enterprise systems. Although currently used for simple tasks, such as setting alarms, playing and controlling music, or requesting the weather, there is a significant drive to increase the complexity and capability of interaction with these systems to more closely resemble conversation. The interest in CUI interactions from the HCI community is growing and research in this domain is gathering pace. Key challenges are coming to the fore. These include the need to:
- understand and identify the parameters of appropriate CUI design;
- identify and develop tools and heuristics to support the design of CUIs;
- map and address ethical, privacy and trust issues surrounding the use and development of CUIs;
- develop core theoretical concepts to understand and predict user interaction behaviour with these types of interfaces;
- identify appropriate design for multiple user contexts. Yet the literature and research community in this domain is disparate, with the need to gather critical mass.
This workshop looks to gather researchers, designers and practitioners from a wide range of communities to discuss the need to build this critical mass and develop a truly multi-disciplinary CUI community. To do this we aim to bring together some of the leading researchers in these fields, with an interest in CUI based HCI questions to map the work needed to develop the thematic grand challenges identified by recent CUI work.
TOPICS AND THEMES
Participants are invited to contribute to the discourse on CUI grand challenges. We will invite researchers and industry practitioners to share their experiences, methods, designs, case studies, approaches, or theories as relevant to various aspects of CUI research and design. We are interested in attracting a broad range of perspectives, with the aim to create a space that is inclusive of the diverse research directions that are relevant to CUIs, with topics including but not limited to:
- Approaches, methods, theories and techniques applied in CUI research
- The role of voice and language in CUI design and interaction
- Personalisation, grounding and topics related to conversation flow
- Domain-specific CUI challenges e.g. automotive, healthcare
- Multimodality / multiparty challenges
- Accessibility and inclusion e.g. underrepresented or marginalized users
- Ethics, privacy, explainability, trust and transparency
SUBMISSION GUIDELINES
Position papers should be between 3 to 6 pages (including references) in the CHI Extended Abstract format and submitted by February 11th. The submission should describe authors’ work related to the workshop goals and also their interest to participate. Presenters will be selected based not only on the quality and novelty of the work but also on aiming to bring a diverse and representative set of presenters which can foster a multi-faceted view of the research and challenges in the field. Papers should be submitted to chi-cui2020@cs.toronto.edu.
PROGRAM COMMITTEE CO-CHAIRS AND ORGANIZERS
Heloisa Candello, IBM Research
Benjamin Cowan, University College Dublin
Cosmin Munteanu, University of Toronto
Joel Fischer, University of Nottingham
Leigh Clark, Swansea University
Stephan Schlögl, Management Center Innsbruck
Jaisie Sin, University of Toronto
Christine Murad, University of Toronto
María Inés Torres, Universidad del Pais Vasco
Stuart Reeves, University of Nottingham
Martin Porcheron, University of Nottingham
Chelsea M. Myers, Drexel University
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